SOS SALES HELP

Where it all started

Sales and Marketing Experts

SOS Sales Help is an American owned and operated sales and marketing agency located in Cedar Rapids, Iowa.

The company was created in by Founder & CEO, Jason Siefken, who is dedicated to providing you and your business with executive level inbound and outbound call center services without the high-level price tag.

With 25 years of experience in every aspect of the call center industry, Jason realized several things needed to be addressed to provide a quality call center experience for any company.

The “traditional” experience unfortunately meant you were paying for the lack of a high quality culture, a lack of professionalism, a lack of innovation, no quality, and no problem solving skills.

We were eager to fix these issues:

Lack of a High Quality Culture
Prospects, leads and customers had to put up with a noisy call center experience.
No Professionals
Most affordable call centers have an extremely high turnover rate and used under-trained, poorly paid, overworked operators.
Lack of Innovation
There were no effective “done for you” sales services that located a prospect, qualified them, presented your product or service, and then made the sale for you. A competent, hands-off experience to produce happy customers and continued profits for you and your business simply wasn’t available.
Where ’s the Quality?
Call center operators were taught to focus on quantity rather than quality when setting appointments and generating leads.
No Problem Solving
Customer service operators were trained to focus on keeping each call as short as possible, rather than ensuring the customer’s problems were solved to their satisfaction.

SOS Sales Help was created to improve on every aspect of traditional call center services for any company. After growing the perfect team, SOS Sales Help opened it’s doors with four main goals:

Quality Over Quantity

Instead of quantity, focus on quality of prospects and appointments. A few laser targeted prospects and appointments will always outperform a larger number of poorly qualified prospects.

Professional Team

Replace the noisy, poorly trained, high turnover, rushed call center with a professionally trained and highly tenured staff of professionals. This delivers a quiet, calm and enjoyable experience for your prospects and customers, which translates into better results.

One-Stop Shop

Provide a “cradle to grave” lead-to-sale service. Locate your perfect prospect, qualify them, close the sale, and follow-up for customer retention.

Unique Integration

Deliver unique integration of our seasoned call center professionals into your team and projects.

True Innovation

What is innovation? It’s changing, it’s life altering, it’s revolutionizing. And what does innovation mean at SOS and how do we deliver it?

We provide breakthrough ideas with relevant statistics in real-time, both with you and internally, so that we can constantly be evolving our engagement with your customers and prospects. These ideas and stats will help all of us adjust and craft our approach in a manner that will result in meaningful changes to the success of your program.

This ingenuity allows us to deliver a best-in-class delivery that inspires your prospects to say yes to you and your product and service.

True Partnership Experience

SOS Sales Help works one-on-one with you to build the perfect sales program for your company. See the list below to get an idea how we can work together to achieve better results:

We are a true boutique shop where every client partner is big and important
We are versatile team so can adjust fast to deliver your needs
We are experts in all types of sales and marketing including:
Sales Acquisition, Customer Service, Appointment Setting, Lead Nurturing, just to name a few
We are concentrated solely on accelerating your business growth
We have over 50 years of combined ownership experienced in the sales and marketing industry

Focused on Results

SOS is committed to providing positive results for your sales and revenue goals with zeal and speed. We know how critical data and analytics are to you, so we created a process to evaluate the results of your campaign rapidly and thoroughly in real-time. In addition, we have implemented the following steps into our data process:

We provide all the key statistical data to evaluate and gauge the success of your program – So we can make fast adjustments if/when necessary
We share information on a regular sequence that meets your reporting and analytical needs – Up to real-time
We are flexible to provide whatever results you need & how you need it
We are nimble to do it quickly and efficiently
We are ROI focused and use the live reporting to adjust quickly and effectively

Reinventing the Norm

We didn’t want to be just another sales and customer service center, so we rethought the entire process of engagement and customer service. The result is a flexible organization adapting to your organization, not your company having to adapt to us.

We are a transparent company in everything we do
You have direct access to your assigned representatives that call on your behalf
You have the ability to co-train the representatives with your company style
We have a call center designed on being calm and enjoyable for higher results & success
We cater to companies just like yours

SOS Leadership Team

Jason Siefken

CEO & Founder

Company CEO, Jason Siefken, founded SOS Sales Help in 2008 after a successful career of building and managing sales and customer service teams for various Fortune 500 companies.

Mr. Siefken felt there was a need for a hands on, results oriented alternative for companies looking to start or expand their existing sales or customer service operations.

Based on his prior experience with high turnover, low quality boiler room call centers he set out to create an executive, quality driven company that is built around tenured team members that share in the same vision of success. It is this culture and way of doing business that differentiates SOS Sales Help from it’s competitors.

His vision which holds true today was to be a seamless extension of SOS’s client partners business to help prove, refine, and optimize customer engagement programs with minimal requirements helping them accelerate their business growth.

Interested In Learning More?

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